Privacy policy
Shanghai Hanbang United 3D Tech Co.Ltd and its affiliated companies (hereinafter referred to as “HBD” or “we”) place great emphasis on protecting the personal information and privacy of our users (hereinafter referred to as “you”). We understand the importance of personal information to you and will take corresponding security protection measures in accordance with legal requirements and industry-standard security standards to protect your personal information. We hope to clearly introduce to you the purposes, methods, scope, and information security protection measures for collecting, using, storing, sharing, transferring, and disclosing your personal information in the process of providing HBD products and/or services through this Privacy Policy, as well as your rights to manage personal information and how to implement them. This Privacy Policy applies to HBD’s website (URL: www.hb3dp.com). Before you start using our products/services, please be sure to read this policy carefully in conjunction with our Terms of Use, especially the terms identified in bold/bold underline, and use HBD’s products and/or services on the premise of agreeing to the content of this policy. If you have any questions, opinions, or suggestions about this policy, you can contact us through the contact information provided in this Privacy Policy.
We use “bold” font for all key content.
Our products and/or services are only applicable to adult users with full civil conduct capacity. If you are a minor, please stop using HBD’s products and/or services immediately, as HBD cannot provide corresponding services for minors.
We will strictly process your personal information in accordance with this policy and your consent. This policy has separately listed the necessary scope of personal information collection for HBD products and/or services, and we hope you will focus on it. We will not collect personal information unrelated to providing HBD products and/or services. If you do not agree with this policy, you should stop using HBD products and/or services. When you start using HBD products and/or services, it means you have agreed to allow us to collect, use, store, share, transfer, disclose, and protect your personal information in accordance with this policy.
This Privacy Policy mainly includes the following content:
1. This Privacy Policy categorizes HBD’s services into basic business functions and extended business functions, and explains to you the scope of personal information that may be collected for each function, the purpose of collection, the method of collection, and the possible consequences of refusing to provide personal information. HBD will strictly follow the principles of legality, propriety, and necessity in collecting and using your personal information. If you refuse to provide non-essential personal information or personal information required for extended business functions, you will still be able to use HBD’s basic business functions. If you do not agree to provide personal information beyond what is needed for basic service functions, please do not use the extended service functions.
2. This Privacy Policy will inform you about the personal information that HBD’s products and/or services may need to access, the corresponding business functions, the purpose of access, whether inquiry is made before access, and the methods for users to disable corresponding permissions.
3. HBD will strictly process your personal information in accordance with the scenarios described in this Privacy Policy. If the processing goes beyond the scope explained in this Privacy Policy, we will inform you again and obtain your explicit consent.
The table of contents for this Privacy Policy is as follows:
1. The definition of personal information;
2. How we collect and use your personal information;
3. How we use Cookies and similar technologies;
4. How we store and protect your personal information;
5. How we entrust processing, share, transfer, and disclose your personal information;
6. Other legal bases for our processing of your personal information;
7. How you can exercise your rights as a data subject;
8. How we protect the personal information of minors;
9. Updates and revisions to this policy;
10. How to contact us;
11. Other.
1. Definition of Personal Information
1.1 Personal information refers to various information related to an identified or identifiable natural person, recorded in electronic or other forms, excluding information that has been anonymized. In this Privacy Policy, it includes: name, mobile phone number, gender, occupation information, company name, communication address, country, email address, IP address.
1.2 Sensitive personal information refers to personal information that, if disclosed or used illegally, could easily lead to infringement of the personal dignity of a natural person or endanger their personal or property safety. HBD’s website does not involve the collection of your sensitive personal information.
1.3 Anonymized information refers to personal information that has been processed in such a way that it cannot identify a specific natural person and cannot be restored. Anonymized information is not considered personal information.
1.4 Other information that cannot identify a specific natural person’s identity is not considered personal information.
2. Collection of Personal Information
2.1 Scope of Personal Information Collection
2.1.1 When you use the services provided by HBD, to ensure the normal operation of the website and service carriers, we will collect your device information (such as device MAC address and device identifiers like IMEI, IDFA, IDFV, OAID, etc.), IP address, network access methods and types, etc. Please understand that this information is the basic information we must collect to provide services and ensure the normal operation of the product. It is important to note that individual device information and service log information cannot identify a specific natural person’s identity and do not belong to personal information. If we combine this non-personal information with other information to identify a specific natural person’s identity, or if it is used in combination with personal information, during the period of combination use, this non-personal information will be considered personal information, such as when you choose to register as a user after browsing the website.
2.1.2 When you use our extended business services, to contact you, we will need you to provide “name,” “gender,” “occupation information,” “company name,” “communication address,” “email address,” “country,” “mobile phone number.”
2.2 Business Functions
HBD’s business functions are divided into basic business functions and extended business functions. We will detail the types of personal information collected for each function service, as well as the collection methods and purposes. We will not collect personal information unrelated to providing services, nor will we refuse you the use of HBD’s basic business functions because you do not agree to collect personal information for extended business functions.
We will collect and use your personal information, information generated by you during the use of HBD products and/or services, information collected by us through automated means during your acceptance of services or use of functions, and personal information obtained from third parties, based on the principles of legality, propriety, necessity, and transparency, for the business functions and purposes stated in this policy. If we use your personal information for purposes not stated in this policy, or to collect your personal information for other specific purposes, we will inform you in a reasonable manner and obtain your consent again before use.
2.2.1 Basic Business Functions
The basic business function of HBD is website browsing. Based on this function, we may collect and use the following information from you. If you do not provide it, you will not be able to enjoy the basic business functions.
2.2.1.1 Basic Business Function: HBD Official Website Browsing
When you open HBD’s website, we will collect your device identifier (such as device MAC address, IDFV), IP address, operating system version number, software version number, network access methods and types, etc., to further identify your network identity and provide you with HBD products and/or services. If you only use the browsing function without registering as a user, this type of information does not belong to personal information.
2.2.2 Extended Business Functions
In addition to the above basic business functions, our products/services also include extended business functions. We need to collect and use your personal information corresponding to these functions when you use the extended business functions. If you do not provide this personal information, you can still use the basic business functions but will not be able to use the following extended business functions.
2.2.2.1 Extended Business Function One: Contacting HBD
To better provide HBD’s products and/or services, we will obtain your personal information with your consent to provide you with more convenient, thoughtful, and comprehensive services. When you click “CONTACT US” and submit relevant information, you will register as a user. If you are willing to provide us with your name, gender, industry, company, occupation, country, email address, address, it will help us better serve you. You can choose whether to fill in the above personal information. If you provide the above information, HBD may contact you through the contact information you provided. If you refuse to provide the above personal information, the function will not be available. If you only need to use the website browsing function, you can also choose to browse without providing the above information.
2.2.2.2 Extended Business Function Two: Statistical Analysis
We may design, develop, and promote new products and services based on user personal information statistics. We may process, research, process, train, analyze, and form reports that do not contain identifiable personal identity information, for normal business operations such as enterprise audits, or to improve and optimize our products/services, for new product research and development, or for commercial decision-making reference.
3. How We Use Cookies and Similar Technologies
3.1 Cookies are a mechanism that supports the server-side (or script) to store and retrieve information on the client side. When you use HBD products and/or services, to provide you with a more convenient and secure access experience, we may use Cookies or similar technologies to collect and store information, and in this process, we may send one or more Cookies or anonymous identifiers to your device. This is done to collect your information for maintaining login, simplifying repeated login steps, improving product services and user experience, and providing you with better services. We will not use Cookies for any purposes other than those stated in this policy, and you can retain or delete Cookies according to your preferences. You can clear all Cookies saved in the software, and when you manually clear them, your information will be deleted.
3.2 Our platform may also include some electronic images (hereinafter referred to as “single-pixel GIF files” or “web Beacons”), which can calculate the number of users browsing web pages or accessing certain Cookies. We may collect information about your web browsing activities through web Beacons, such as: Internet Protocol (IP) address, browser type, Internet Service Provider (ISP), reference/exit pages, operating system, date/time stamps, and click data streams, etc.
4. How We Store and Protect Your Personal Information
4.1 Personal Information Retention Period
4.1.1 Generally, we only retain your personal information for the time necessary to achieve the purpose and the retention period stipulated by laws and administrative regulations.
For example: after your needs are resolved, we will delete your personal information within a reasonable period; when our product or service ceases operation, we will delete your personal information within a reasonable period.
4.1.2 Except in the following circumstances, we will retain your existing personal information for the shortest period stipulated by laws and regulations, and we will no longer use your personal information for commercial purposes within the shortest retention period required by laws and regulations.
a. To cooperate with the People’s Procuratorate, public security organs, and state security organs in investigating crimes generated by users during the use of HBD services, to better protect the life and property safety of other users, we will encrypt and isolate archive users’ personal information within the period of criminal prosecution stipulated by the criminal law.
b. If you seriously violate laws and regulations, terms of use, etc., during the use of our services, your illegal and breach records will be retained within the maximum range allowed by law.
c. If we have a separate privacy agreement with you regarding the retention period of a certain type of information, it shall be subject to the agreement.
4.2 Geographic Location of Personal Information Storage
The personal information we collect will be stored and used in mainland China.
4.3 Security Protection Measures
4.3.1 We have taken security protection measures that are in line with industry standards and reasonably feasible to protect your information from unauthorized access, public disclosure, use, modification, damage, or loss. For example, the data exchanged between your browser and server is encrypted and protected by the SSL protocol; we also provide HTTPS protocol secure browsing for the HBD official website; we use encryption technology to improve the security of personal information; we use trusted protection mechanisms to prevent personal information from malicious attacks; we deploy access control mechanisms.
Although there are the aforementioned security measures, please understand that there is no “perfect security measure” on the network. We will provide corresponding security measures according to existing technology to protect your information and provide reasonable security assurance. We will do our best to prevent your information from being disclosed, damaged, or lost.
4.4 Security Incident Handling
4.4.1 In the unfortunate event of a personal information security incident, we will inform you of the basic situation and possible impact of the security incident, the measures we have taken or will take, your suggestions for self-prevention and risk reduction, and remedial measures for you, in accordance with the requirements of laws and regulations. We will inform you of the relevant situation of the incident by email, letter, phone, notification, and other means. When it is difficult to inform each personal information subject individually, we will take reasonable and effective ways to issue announcements. At the same time, we will also report the handling situation of the personal information security incident to the regulatory authorities as required.
4.4.2 The Internet is not an absolutely safe environment. When using the HBD official website, we strongly suggest that you do not use communication methods other than those recommended by the HBD official website to send your information.
4.5 Cooperation Agreement Terms Guarantee
Before we share your personal information with business partners, we will strictly require partners to assume information protection obligations and responsibilities. Therefore, we will require business partners to sign a data processing agreement before cooperation or list data protection clauses in the cooperation agreement signed by both parties. The agreement strictly stipulates the partner’s obligation to keep user information confidential, and if there is any violation, we will require the other party to bear corresponding legal responsibilities.
5. How We Share, Transfer, and Disclose Your Personal Information
5.1 Sharing
We will keep your personal information confidential in accordance with relevant laws and regulations. Except in the following cases, we will not share your personal information with any third-party company, organization, or individual:
5.1.1 Inform you of the name or name, contact information, processing purpose, processing method, and types of personal information of the recipient, and obtain your separate consent or authorization in advance;
5.1.2 To improve our products and services or provide you with new products and/or services, we will share your relevant information within our affiliated companies.
5.1.3 To protect your legitimate rights and interests, in assisting with transaction disputes or disputes related to you, we may provide the transaction counterparty or a third party with an interest in the dispute with the necessary information to resolve the transaction dispute or dispute.
5.1.4 According to the law, criminal investigation authorities need to investigate crimes, legally prescribed procedures to obtain necessary personal information, or administrative organs, judicial authorities, legally prescribed procedures, and your authorized consent to obtain necessary personal information.
5.2 Transfer or Transfer
In principle, we will not transfer your personal information control rights to other companies, organizations, or individuals. However, as HBD’s business continues to develop, we and our affiliates may undergo mergers, divisions, acquisitions, asset transfers, or similar transactions. You agree to authorize HBD to transfer your personal information as part of such transactions. If personal information is involved in the transfer, we will do our best to ensure the confidentiality of the personal information during the transfer.
5.3 Disclosure
We will keep your personal information confidential in accordance with relevant laws and regulations. Unless we disclose your designated personal information in the manner of your clear and separate consent or authorization, or as required by law, we will not disclose your personal information.
6. Other Legal Bases for Our Processing of Your Personal Information
6.1 According to relevant laws, regulations, and national standards, in the following circumstances, we may collect, use, share, transfer, and disclose your relevant personal information with other legal bases without seeking your authorization, and we may not respond to your requests for correction/modification, deletion, cancellation, withdrawal of consent, and information requests:
6.1.1 Necessary for the conclusion or performance of a contract or other written documents where the individual is a party, or for the implementation of human resource management in accordance with legally established labor discipline rules and legally signed collective contracts;
6.1.2 Related to national security or national defense security;
6.1.3 Related to public safety, public health, or significant public interests;
6.1.4 Related to criminal investigation, prosecution, trial, and execution of judgments, and other judicial or administrative law enforcement;
6.1.5 Processing personal information within a reasonable range as stipulated by the “Personal Information Protection Law of the People’s Republic of China” for personal information that has been disclosed by the individual or has been legally disclosed by others;
6.1.6 Collecting personal information from legally disclosed information, such as legal news reports, government information disclosure, and other channels.
6.1.7 To protect your or another individual’s life, property, or other significant legal interests but it is difficult to obtain consent;
6.1.8 Necessary for maintaining the safe and stable operation of the products and/or services provided, such as discovering and handling product and/or service failures; other circumstances stipulated by laws and regulations.
6.1.9 Other circumstances stipulated by laws and regulations.
7. How You Can Exercise Your Rights as a Data Subject
7.1 Access to Your Personal Information
If you wish to access or learn about the personal information we have collected about you, you can contact us at info@hb3dp.com.
7.2 Correction of Your Personal Information
When you find that our processing of your personal information is incorrect, you have the right to make corrections or updates. You can contact us at info@hb3dp.com.
7.3 Deletion of Your Personal Information
In the following situations, you can submit a request to delete personal information to info@hb3dp.com:
7.3.1 If our processing of personal information violates laws and regulations.
7.3.2 If we collect and/or use your personal information without obtaining your explicit consent.
7.3.3 If our processing of personal information seriously violates the agreement with you.
If we decide to respond to your deletion request, it will not affect your continued browsing and use of our website.
8. How We Protect the Personal Information of Minors
We place great importance on the protection of minors’ personal information. HBD’s products and services are exclusively for adults, so we do not collect personal information from minors. If you are a minor under the age of 18, HBD will not provide you with corresponding services based on this policy, please stop using immediately. If we inadvertently collect personal information from minors, we will delete the relevant data as soon as possible within a reasonable time after discovery.
9. Updates and Revisions to This Policy
9.1 We reserve the right to update or modify this policy from time to time. We will post any changes to this policy on this page.
9.2 If HBD undergoes the following changes, we will promptly revise this privacy policy accordingly:
a. Changes in HBD’s business functions;
b. Changes in the geographic location where user personal information is stored;
c. Changes in the main objects of personal information sharing or disclosure;
d. Major changes in our service model, such as the purpose of processing personal information, the types of personal information processed, and the methods of using personal information;
e. Changes in our contact information and complaint channels;
f. Other changes that may affect user personal information security or user privacy rights.
9.3 After the privacy policy is revised, we will publish the latest version on HBD’s website so that users can promptly understand the latest version of the privacy policy.
9.4 Unless otherwise specified, the revised privacy policy will take effect from the date of publication.
9.5 If you do not agree to the modifications to this policy, or if you have objections to the content of this policy’s modifications or updates, you should choose to stop using HBD products and/or services. If you continue to use our services, it means you agree to accept the revised policy and are subject to its constraints.
10. How to Contact Us
10.1 If you have any complaints, suggestions, or questions about personal information protection, or if you have any questions or opinions about this policy, you can contact us at info@hb3dp.com, and we will review the issues involved as soon as possible and respond within fifteen working days after verifying your user identity.
10.2 If you are not satisfied with our response, especially if you believe that our personal information processing behavior has damaged your legitimate rights and interests, you can also seek a solution by filing a lawsuit in the court with jurisdiction over the defendant’s residence.
Shanghai Hanbang United 3D Tech Co.Ltd
Last Updated: November 30, 2024
Effective Date: November 30, 2024
